This policy applies to information we collect about:
visitors to our website;
people who do business with us.
1 When you do business with us, we collect the following personal information from you:
1.2 email address, telephone number, date of birth;
1.3 information collected during initial telephone assessment relating to your disability and health, in order to evaluate the best options for training;
1.4 information collected during contact with you at training sessions and follow-up calls in order to monitor skills development.
2 How we will use the information about you
We gather this information to allow us to communicate with you regarding planning and delivering services, to provide the services requested and follow-up contact.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an opt-out email message to firstname.lastname@example.org. If you agree to us providing you with marketing information, you can always opt out at a later date.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an opt-out email to email@example.com. If you agree to us providing you with third party marketing information, you can always opt out at a later date.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.
5 How we protect your information
We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: secure storage of paperwork, firewall and use of passwords for the limited information that is stored electronically.
We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
6 Access to your information and updating and correcting your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to firstname.lastname@example.org or send a letter to Freedom Wheelchair Skills, 23 Whitepit Lane, Flackwell Heath, High Wycombe, Bucks. HP10 9HR. We may make a small charge for this service.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Freedom Wheelchair Skills changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to email@example.com or by sending a letter to Freedom Wheelchair Skills, 23 Whitepit Lane, Flackwell Heath, High Wycombe, Bucks. HP10 9HR. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
7 Sale of business
If Freedom Wheelchair Skills’ business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
8 Your consent
By submitting your personal information you consent to the use of that information as set out in this policy.
10 How to contact Freedom Wheelchair Skills
Freedom Wheelchair Skills
23 Whitepit Lane